Enterprises invest billions every year by building or buying software. The resulting universe of applications is already huge and continues to expand every day. Every existing piece of software quickly creates a stable ecosystem of internal and external profiteers who benefit from keeping it alive – no matter, if it creates value or not.
We compare what enterprises believe is necessary with what employees actually use.
We translate the gap into concrete actions to brutally cut OPEX in IT
Many users rarely engage with the applications they have access to. 80% of Miro users for instance open the app no more than once a month, and when they do, they spend an average of just 17 seconds in it.
Users often hold licenses or roles they don't actually perform. 70% of ServiceNow Fulfillers for instance do not behave as fulfillers.
Organizations repeatedly invest in multiple applications that solve the same problem. For project and task management alone, organizations own an average of 17 applications.
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Book a CallNone of these perspectives reliably shows what employees actually use.
No permanent platform for your organization to operate.
At landscape level, AppNavi identifies the browser-based SaaS applications, online services, custom applications and potential Shadow IT that employees actually use. We analyze adoption, frequency, intensity and differences between organizational units.
For selected high-cost applications, the comparison goes deeper. AppNavi can distinguish between simply accessing an application and using the modules, functions or activities that make a particular license tier necessary.
We compare what your organization purchased, planned and documented with how software is actually used.
Subscriptions vs. Real Usage
Most software savings programs optimize prices. We challenge necessity.
Procurement negotiates discounts. We compare purchased subscriptions with actual employee behavior to identify unnecessary licenses, oversized tiers and inactive users.
Typical outcomes
Which official, overlapping, unknown or redundant applications do employees actually use?
→ Consolidation, standardization and stronger governance
Which modules and functions create adoption—and which consume development capacity without measurable usage?
→ Better prioritization of development investment
Does actual employee behavior support the intended transformation?
→ Earlier warnings and more robust business cases
ServiceNow calls this premium license type “Fulfiller”: it is intended for employees who actively process and resolve requests - not people who simply open the application. Usage Forensics separated logins from the work that actually requires this license.
Result: approximately €4 million in annual OPEX savings potential identified in less than six weeks.
More Cases
First defensible results in approximately eight weeks. No permanent platform for your organization to operate.
Define the perspective, business question, technical scope and comparison criteria.
Complete Security, Data Protection, Endpoint Management and Works Council review.
Centrally deploy the extension and create the Real Usage evidence base.
Connect usage with licenses, prices, architecture, backlogs or targets.
Investigate the gap and calculate its financial or operational impact.
Receive an executive-ready comparison and prioritized actions.
Our technology and approach is built to pass Security, Privacy and Works Council review.
ISO/IEC 27001:2022 certified information security and ISO 9001 certified quality management.
Hosted in AWS eu-central-1 in Frankfurt, with AES-256 encryption at rest and TLS 1.3+ for backend communication.
No names, email addresses, credentials, page content, form entries, screenshots, screen recordings or keystrokes in the standard Discovery configuration.
A fixed threshold of at least ten unique users supports application- and organization-level reporting rather than individual evaluation.
Not designed for individual performance or behavior monitoring. Briefings, sample communications and stakeholder Q&A support are available.
DPA, TOMs, processing records, privacy documentation, integration whitepaper and DPIA support materials are available.
The measurement criteria and commercial logic are agreed before the sprint begins - so both sides understand how opportunities are evaluated.
A defined sprint fee based on company size. A contractual money-back mechanism may be agreed for the initial period, subject to the applicable sprint terms and customer obligations.
AppNavi can fund the initial sprint and participate in the mutually evaluated, realizable savings potential under a pre-agreed maximum fee cap.
→ Customer-specific license prices
→ Usage criteria agreed in advance
→ 50% commercial adjustment
→ Pre-agreed fee cap
Transparent calculation: scope, measurement period, usage thresholds and customer-specific license prices are defined before analysis. Findings are documented in a final report and provided for customer review.