Most enterprises know who has a license. Many know who logs in. But that still doesn't tell you whether someone actually needs the license they're paying for.
Christoph shares the enterprise perspective: what IT could see, what it couldn't prove, and what changed when Real Usage data became available.
We invited someone who has sat on the other side of the table.
In one global enterprise, around 80% of 13,000 ServiceNow Fulfiller licenses appeared to be needed based on the data available.
Then we looked at what users were actually doing inside the application.
The result was radically different and revealed ~€4m in OPEX savings potential. We'll break down exactly what we found in the webinar.
What you'll learn in 30 minutes
Enterprises spend millions on SaaS - yet critical renewal and licensing decisions are still based on incomplete evidence.
A login tells you that someone opened an application. It doesn't tell you whether they used the functionality that actually requires an expensive license.
01 — The SaaS Reality Gap
Why license inventories, login data and traditional usage metrics don't answer the most important question: Do we actually need this software?
02 — Login ≠ Real Usage
See what happened when we went beyond login data and analyzed actual user behavior across 13,000 enterprise licenses.
03 — The Bayer Reality Check
Why knowing that licenses might be unnecessary isn't enough and what changes when IT has hard evidence.
04 — SaaS Cost Cutting with Skin in the Game
The Bayer experience with Privacy, Security and Works Council and what it took to make Real Usage possible.
Many users rarely engage with the applications they have access to. 80% of Miro users for instance open the app no more than once a month, and when they do, they spend an average of just 17 seconds in it.
Users often hold licenses or roles they don't actually perform. 70% of ServiceNow Fulfillers for instance do not behave as fulfillers.
Organizations repeatedly invest in multiple applications that solve the same problem. For project and task management alone, organizations own an average of 17 applications.
Stop funding your SaaS vendors’ & Providers' parties!
Book a CallNone of these perspectives reliably shows what employees actually use.
No permanent platform for your organization to operate.
At landscape level, AppNavi identifies the browser-based SaaS applications, online services, custom applications and potential Shadow IT that employees actually use. We analyze adoption, frequency, intensity and differences between organizational units.
For selected high-cost applications, the comparison goes deeper. AppNavi can distinguish between simply accessing an application and using the modules, functions or activities that make a particular license tier necessary.
We compare what your organization purchased, planned and documented with how software is actually used.
Our technology and approach is built to pass Security, Privacy and Works Council review.
ISO/IEC 27001:2022 certified information security and ISO 9001 certified quality management.
Hosted in AWS eu-central-1 in Frankfurt, with AES-256 encryption at rest and TLS 1.3+ for backend communication.
No names, email addresses, credentials, page content, form entries, screenshots, screen recordings or keystrokes in the standard Discovery configuration.
A fixed threshold of at least ten unique users supports application- and organization-level reporting rather than individual evaluation.
Not designed for individual performance or behavior monitoring. Briefings, sample communications and stakeholder Q&A support are available.
DPA, TOMs, processing records, privacy documentation, integration whitepaper and DPIA support materials are available.